Terms of Service
These Terms of Service (“Terms”) govern your use of the Smartwyse website and any services provided by Smartwyse. By accessing or using our website and services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our services.
Effective Date: 11th September 2024
Eligibility and Acceptance of Terms
By using Smartwyse’s website or services, you represent that you are at least 18 years old and legally able to enter into these Terms. If you are using the services on behalf of a business, you represent that you have the authority to bind that business to these Terms.
Services Provided
Smartwyse provides consultancy, software integration, training, and support services designed to help businesses improve their operations. The scope of the services we offer is detailed on our website and in any agreements made directly between Smartwyse and the client.
User Responsibilities
As a user of our website and services, you agree to:
Responsibilities:
- Provide accurate and complete information when creating an account or requesting services.
- Maintain the confidentiality of any login credentials or account information.
- Use Smartwyse’s services only for lawful purposes and in compliance with these Terms.
- Not engage in any activity that disrupts or interferes with the operation of our website or services.
- Notify Smartwyse immediately if you believe your account has been compromised.
Intellectual Property
All content, materials, and intellectual property on the Smartwyse website and related to our services, including logos, text, graphics, software, and design elements, are the property of Smartwyse unless otherwise stated. You may not copy, reproduce, distribute, or create derivative works based on our intellectual property without express written permission.
Payment and Billing
By engaging Smartwyse for services, you agree to the pricing and payment terms outlined in any agreement or invoice provided. Payments must be made in accordance with the billing schedule, and failure to pay on time may result in the suspension or termination of services.
Details:
- All fees are stated in New Zealand dollars (NZD), unless otherwise specified.
- Late payments may incur additional charges, as specified in the agreement.
- Clients are responsible for any applicable taxes.
Termination of Services
Smartwyse reserves the right to terminate or suspend services at any time, for any reason, including, but not limited to, a breach of these Terms. You may also terminate your agreement with Smartwyse at any time, but you remain responsible for any fees incurred up to the date of termination.
Conditions:
- Any termination requests must be made in writing.
- Upon termination, access to services will be revoked, and any outstanding fees must be paid immediately.
Limitation of Liability
To the maximum extent permitted by law, Smartwyse shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. This includes, but is not limited to, loss of profits, data, or business opportunities. Our total liability for any claim arising from the use of our services will be limited to the amount paid by the client for the services.
Dispute Resolution
Any disputes arising from the use of Smartwyse’s website or services will be subject to New Zealand law and resolved through mediation or arbitration, as agreed by both parties. If mediation is unsuccessful, disputes may be escalated to a court of competent jurisdiction.
Modifications to Terms
Smartwyse reserves the right to update or modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review the Terms periodically. Continued use of our website or services after changes are made indicates your acceptance of the updated Terms.
Privacy and Data Protection
Your privacy is important to us. Smartwyse’s collection and use of personal data are governed by our Privacy Policy, which outlines how we collect, store, and protect your information. By using our services, you consent to the collection and use of your data in accordance with our Privacy Policy.
Governing Law
These Terms are governed by and construed in accordance with the laws of New Zealand. Any legal action arising out of or related to these Terms shall be brought exclusively in the courts of New Zealand.
Contact Information
If you have any questions or concerns about these Terms, please contact us at info@smartwyse.co.